Book Review: The 5 Languages of Appreciation in the Workplace
DOI:
https://doi.org/10.5195/jyd.2020.854Keywords:
appreciation, gratitude, recognition, motivation, workplace, volunteersAbstract
The 5 Languages of Appreciation in the Workplace by Gary Chapman and Paul White (2012) is based on The 5 Love Languages by Chapman and research conducted by White into the relationships of co-workers and company environment. The book provides an understanding of the appreciation needs of others and offers practical actions that anyone can use in their workplace to demonstrate gratitude and potentially improve morale, connectedness, and engagement. The knowledge and suggestions provided in this book are transferable to volunteers, especially when they are an integral part of the workplace. In fact, incorporating appreciation into volunteer interactions recognizes their contributions, demonstrates their impact and may help to retain them as well.
References
Boyd, B. (2004). Extension agents as administrators of volunteers: Competencies needed for the future. Journal of Extension, 42(2), Article 2FEA4. https://www.joe.org/joe/2004april/a4.php
Chapman, G. D, & White, P. E. (2012). The 5 languages of appreciation in the workplace: Empowering by encouraging people. Northfield.
Lipp, J. L. (2011). Informal volunteer recognition: Creating a culture of appreciation. http://www.everyoneready.info/sites/default/files/ER_SIGuide_SAMPLE.pdf
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